Frequently Asked Questions
Can I return an item?
Yes, you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition as when you received it, unused, and in its original packaging.
How can I track my order?
A tracking number will be sent to you by email as soon as the order is shipped so you can track the delivery of the package.
What payment methods do you accept?
We accept payments by bank card (Visa, Mastercard…) as well as Apple Pay.
What are the shipping costs?
Delivery is free, with no minimum purchase, for all orders shipped within metropolitan France.